Privacy & Security
Privacy Policy
Embroider Avenue values the users of our website embroideravenue.com (the "Website"). Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you use the Website and the "Services" offered on the Website. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it.
By using the Website, you are accepting the practices described in this Privacy Policy. Our policy and security it authorized and managed by www.deconetwork.com
If you have any questions or comments regarding this Privacy Policy, please contact us at Contact@EmbroiderAvenue.com.
What Information is Collected?
EmbroiderAvenue collects information to provide the goods and services you request and to improve your online shopping experience. The information that we collect is generally the information that you share with us to create an online account or to process your order. This may include your name, email address, telephone number, billing and shipping addresses and payment and financial information.
This may also include information you provide us through technology, such as through a cookie placed on your computer when you visit our website. The include information such as your Internet Protocol (IP) address, the type of device you use, your device operating system and browser type, a unique device identifier, the address of referring websites, the path you take through our website at www.EmbroiderAvenue.com and other information about your session on our website.
Other identifying information you may provide to us include images that you upload to EmbroiderAvenue.com when creating designs; and tags, posts, comments, reviews, shared images or photos that you provide to EmbroiderAvenue.com or that you post on social media platforms promoting Embroider Avenue products or services.
Purposes of Information Collection
Order Processing: The information you provide about yourself when placing an order is used only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. Any images, photos, logos, quotes or other uploaded material are used only to produce or process your order.
Communication: We use return email addresses to answer the email we receive, and phone numbers provided to reconcile questions regarding your order.
Marketing and Promotions: We may use your information to provide EmbroiderAvenue promotions, discounts and other updates through email, third party adverting firms, social media and through EmbroiderAvenue.com.
How We Protect Your Information
We are committed to protecting the information we collect and we have implemented appropriate security procedures to help protect the personal information you provide to us.
Examples of security measures we use to protect your personal information are:
Passwords: A password is required to access your EmbroiderAvenue.com online account to protect your account information. Please keep this password confidential.
Encryption technology: EmbroiderAvenue uses Secure Sockets Layer (SSL) encryption to protect personal information when transmitting between your system and ours across the Internet. The presence of SSL encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use SSL.
Tokenization: Credit card numbers never pass through or are stored on EmroiderAvenue servers. For payment card information we use secured networks and tokenization to protect cardholder data and information through the PayPal payment gateway which ensures we are Payment Card Industry Data Security Standard (PCI DSS) compliant.
When Will Embroider Avenue Disclose My Information to Third Parties?
Disclosure to Successors.
We may disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event Embroider Avenue goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information.
Disclosure to Unaffiliated Third Parties.
We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order). Embroider Avenue may disclose your information to a third party that alleges that you have infringed their intellectual property rights. Similarly, if you allege that someone is infringing upon your intellectual property rights, we may disclose your information to that person.
Disclosure to Third Party Service Providers and Online Partners.
We may contract with various third parties who help us provide, maintain and improve the Website and the System. For example, we use a third party to process payments made to us, and may subcontract out production, fulfilment, analytics, reporting or other operations. We also contract with several online partners to help manage, monitor and optimize our Website and the System and to help us measure the effectiveness of our advertising, communications and how visitors use the Website. We will use commercially reasonable efforts to prevent such third parties from disclosing your Personal Information, except for the purpose of providing the services in question. We cannot guarantee that such third parties will not disclose your Personal Information.
Disclosure to Affiliates.
If you purchase a product, Embroider Avenue may provide your name, and the city and state information provided by you to an Affiliate. In our Affiliate Agreement, Embroider Avenue contractually obligates each Affiliate not to use or disclose this information for any purposes other than internal record keeping, and for marketing, only if you have opted in to receive marketing material directly from the Affiliate. We cannot guarantee all Affiliates will comply with this obligation.
Disclosure of Non-Personal Information.
We will disclose Non-Personal Information, in aggregate form, to potential strategic partners, advertisers, investors, customers, and others. You may not opt-out of the sharing of this information. However, it cannot be easily used to identify you personally.
Cookies and Web Beacons
A cookie is a small file placed on the hard drive of your computer. Most websites use cookies. We use cookies to track your use of the Website and the System, provide you with a more personalized user experience, and to allow you to login and begin use of the Website automatically when you visit the Website. A web beacon is an often-transparent graphic image, usually no larger than a 1x1 pixel that is placed on a web page or in an e-mail that is used to monitor the behavior of the user visiting the Website or receiving the e-mail. Cookies and web beacons used by Embroider Avenue and our online partners are not linked to Personal Information. Some of our Shopkeepers may use cookies or web beacons on our Website. We have no access to or control over these cookies and web beacons. This Privacy Policy covers the use of cookies and web beacons by Embroider Avenue and our online partners only and does not cover the use of cookies or web beacons by any other third party.
1st party Cookies used on this site
The following 1st party cookies are used on our site:
|
Name |
Purpose |
|
login_token |
Allows the user to be automatically logged in if they have previously entered their username and password. |
|
_pc_session_id |
Allows our site to store information about session (referrer, landing page, etc...) |
|
c_rt_ppr |
Allows DecoNetwork to apply session affinity to back-end nodes in cluster. |
|
set_sa |
Used on the sign-up page to store what DecoNetwork sales agent website has originally been visited. |
3rd party Cookies used on this site
The following 3rd party cookies are used on our site:
|
Provider |
Name |
Purpose |
More information |
|
|
_utma |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
Other third-party cookies maybe used on this site and is the responsibility of the site owner to declare those cookies.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize DecoNetwork Pty Ltd pages, or register with DecoNetwork Pty Ltd site or services, a cookie helps DecoNetwork Pty Ltd to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same DecoNetwork Pty Ltd Web site, the information you previously provided can be retrieved, so you can easily use the DecoNetwork Pty Ltd features that you customized.
How to Contact Us?
Should you have other questions or concerns about these privacy policies, please email us at Contact@EmbroiderAvenue.com. Please check our privacy policy periodically for changes.
